The problem
Repeated chat questions: hours, catalog, payment methods.
Automation
A chatbot answers using the information you define.
Operational result
Fewer repeated messages to answer.
Retail and SMEs
Serve more without hiring more, and see your numbers in one place.
In a shop, the owner is often also the one answering messages, noting orders and checking sales. Automating the repetitive gives time back for selling.
Concrete examples
The problem
Orders arrive through several channels.
Automation
Each order is logged in a sheet with a status.
Operational result
A list of pending orders.
The problem
Sales and expenses live in notebooks and sheets.
Automation
A panel with sales, expenses and receivables.
Operational result
An up-to-date view of the business.
The problem
A customer asks something outside the catalog.
Automation
The bot says so and alerts a person.
Operational result
No answers are invented.
Important: Inventory availability and prices depend on your records; the system doesn’t invent them.
See more detail
Typical processes
- Handling frequent questions
- Order logging
- Status notices
- Sales and expense panel
Information it handles
- Catalog and hours defined by the business
- Order details
- Sales and expense records
Sample rules
- The bot answers only from the defined catalog
- Price changes are confirmed by a person
What needs human approval
- Special prices
- Complaints
- Out-of-catalog orders
Related services
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