The problem
Repeated inquiries about the same property.
Automation
A chatbot answers using the defined listing (area, features, availability per your records).
Operational result
The agent only handles what moves forward.
Real estate
Every lead answered and followed up, without loose spreadsheets.
A lead asks about a property through three different channels and the agent replies when they can. Follow-up on viewings and offers gets lost among messages.
Concrete examples
The problem
Coordinating viewings takes many messages.
Automation
Proposal of available times and logging of the viewing.
Operational result
Viewings booked with a reminder.
The problem
Leads that get no follow-up.
Automation
Stage-based reminders and message drafts for approval.
Operational result
Fewer forgotten leads.
The problem
It’s unclear which properties generate the most inquiries.
Automation
Per-property and per-source logging in a panel.
Operational result
Advertising decisions based on data.
Important: Prices and availability depend on your records and are always confirmed by a person. It does not replace legal advice on a real-estate transaction.
See more detail
Typical processes
- First inquiry
- Viewing schedule
- Lead follow-up
- Offer logging
- Per-property report
Information it handles
- Property listings defined by the agency
- Lead contact details
- Viewing or offer status
Sample rules
- The bot does not confirm availability that is not in the records
- Offers and negotiations are handled by a person
What needs human approval
- Negotiation and terms
- Confirming availability and price
- Legal aspects of the transaction
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